Important Warranty Information

Before Assembling
Your E Wave

Register your American Flyer bike by visiting our Warranty and Registration page: Click Here

Perform a visual inspection of your shipping box and your bike to see if everything arrived without shipping issues. Take pictures if you suspect excessively rough handling.

Before Riding Your
American Flyer Bike

Be sure all the items are properly torqued, tightened and connected. Especially the handlebar, front wheel and pedals. The pedals, in particular, must be very tightly fastened. Your bicycle’s warranty is voided if not assembled by an authorized American Flyer Service Center.

If you have any doubts contact us via our support number
(949) 791-8099, or send us an email at
TechSupport@AmericanFlyerBikes.com

What Is Pedal Assist?

Also known as Pedelec, pedal assist refers to the use of sensors that measure the cadence (speed) of your pedaling. This info is passed to the bike’s controller, which generates the power needed to give you a great ride.

We recommend you to ride your bike with the power off at first, to become familiar with your E-Wave’s braking and gear shifting. Then, you can start testing the assist levels incrementally to gain familiarity with the optimal settings for your riding style.

Charging The Battery

The American Flyer E-Wave features a high-capacity Lithium Ion rechargeable battery. Charge the battery fully before your first use. The charger that came with your E-Wave recognizes the battery pack’s initial charge and will automatically cease charging when the battery is fully charged; don’t be shy about topping off your battery any time at all.

  • Be sure the bike is powered off
  • The battery pack can be charged while connected on-board the bike and it can also be charged when removed off of the bike

Onboard Charging

  • Stand on the left side (non-drive side) and locate the charge port cover on the bottom of the battery pack.
  • Lift the rubber dust cap away to expose the DC charge port.
  • Carefully, plug the charger into the charger port
  • Connect the AC power cable into the charger and plug the cable into the power outlet.
  • The charger will automatically start charging if the battery needs to be charged.
  • When the charger is charging the battery, the indicator LED will turn RED. When the charger is complete, the charger will turn GREEN
  • Charging takes between 1 and 6 hours, depending on battery size and initial charge level
  • When the pack is fully charged, the charger’s light will change from amber to green and automatically stop charging
  • Disconnect the charger from the wall. Remove the charger plug from battery and close the rubber dust cap

Caution

  • The charger can become warm during charging
  • Do not place anything over the charger while it is charging
  • Do not use the charger in wet areas
  • Do not cover the body of the charger when charging
  • Do not charge he battery with any charger which is not supplied or approved to charge your bike
  • Do not drop the charger or subject to high vibration
  • Make sure the rubber cap is properly closed at all times the battery isn’t charging

Turning The Bicycle
On and Off

The electric bicycle can be ridden like a normal bicycle with the power turned ON or OFF. However the Pedal Assist and Throttle (if installed) will be active only if the power is turned ON.

  • Locate the power button on the front face of the Controller

  • Have both feet off the pedals as the torque sensor will calibrate when
    turning on
  • Press the power button
  • The lights on the controller’s display panel will illuminate, giving an indication of the battery’s charge level and selected assist level
  • Connect the AC power cable into the charger and plug the cable into the power outlet.

For The Sport Controller (Class3)

  • The E-Wave will Pedal Assist up to 28 mph

For the Sport Controller with the Throttle kit installed (Stock version)

  • The E-Wave can now ride on battery power alone. Throttle up to20 mph. Also the pedal Assist will be active at the same time up to 28 mph.
  • Pressing and holding the power button again will turn off the controller
  • Power should be turned off after each ride to avoid draining the battery

Using The Brakes

The bike comes equipped with front and rear Shimano disc brakes; one of the most reliable bike brands. The brake’s main function is to slow down or to stop the bicycle.

  • The brake on the front wheel is controlled by the lever on the lefthand side of the handlebar
  • The brake on the rear wheel is controlled by the lever on the righthandside of the handlebar
  • The front brake provides the majority of the bicycle’s stopping power
  • When slowing down on slippery surfaces, use the rear brake first before applying the front brake
  • A signal wire from each brake lever automatically cuts power to the motor when either brake is being used. This prevents undue wear to the electric motor

Shifting The Gears

Your E-Wave comes equipped with a Shimano 8 speed gear set. The lower gears are useful for starting off from a stop or when riding slowly or climbing steep hills. Higher gears are most effective when riding at speed. The mid gears fit into the space between. As a normal bike, you will get used to using the gear settings that are most comfortable for your ride and trip.

  • The twist shifter is located on the right side of the handlebar

The gear shifting system and motor assist are entirely independent; neither affects the other’s performance. Both work toward the goal of propelling the bike, of course, and their contributions are additive.

Using The Assist Control

The control system can be used to maintain a constant level of pedal assist.

How to use the Assist control feature

  • Turn your bike on
  • Using the + or – Buttons, you can select the Assist levels between ECO ( Battery efficiency ), 1, 2 and 3.
  • The LED will illuminate to indicate the Assist Level you are selecting
  • Only by pushing the Sport button, the controller will set to the maximum Assist level
  • Once you start pedaling, the controller will make the motor turn accordingly
  • The bike will now maintain a constant Pedal Assist until
    1. The brakes are applied, or
    2. The + or – buttons are pressed to adjust the Assist level, or
    3. You stop pedaling
    4. The battery runs down completely

Note: If your battery level is low, we recommend selecting a lower assist level as the Battery Management system can deactivate the assist support to protect the battery from getting too low. Charge your battery fully before each ride.

How To Read The
Battery Level

There are 5 LED lights on top of the Controller’s display which will give you an indication of the batteryʼs voltage ( Additionally, there are 4 LED on top of the battery pack that are useful when charging the battery outside the bike ). Because the battery gauge measures voltage, only an approximate estimation of the battery’s state can be obtained. The battery’s voltage can vary greatly depending on a variety of conditions.

The voltage will decrease temporarily when using the throttle and/or Assist. It may drop to only 1 light when going uphill regardless of the charge state. This is normal operation. The voltage will be lower if the battery has been in a cold environment.

To more accurately read the batteryʼs charge state, let off the throttle. The display lights will stabilize after 1 second to give an indication of the battery’s level.

Use this guideline to estimate the battery’s charge level

Let off the throttle or stop pedaling to read the Lights

5 Lights
The battery is between 90% and 100% charged.

4 Lights
The battery is between 60% and 80% charged.

3 Lights
The battery is between 40% and 50% charged. Speed will feel reduced.

2 Lights
The battery level is low and should be recharged soon. Select a lower assist level.

1 Light
Stop using the throttle, recharge the battery pack.

Understanding
Battery Range

All electric bicycles have a riding range that can vary greatly depending on how it is ridden, terrain, tire pressure, temperature, payload and wind. After a few rides, you will get a sense of the electric bicycle’s range capability.

Factors that will decrease your range

  • Rapid accelerations using the motor
  • Uphill riding
  • Heavy payloads
  • Headwinds
  • Under-inflated tires
  • Extreme hot or cold weather

How to increase your range

  • Start by pedaling instead of only using the motor
  • Avoid rapidly accelerating using the throttle
  • Pedaling to help the motor up steep hills . Use your gears
  • Reduce your average assist level and pedal along with the motor
  • Reduce payload weight
  • Properly inflating your tires between 35-45 psi (stock tires)
  • Coast to a stop and avoid rapid decelerations

Notice: Riding downhill or pedaling when not using the throttle will not recharge
the battery pack. Do not over-inflate the tires.

Battery Information
and Safety

About the Lithium ion battery

Your Lithium battery does not have a “memory effect” associatedwith older battery technologies. It is highly recommended you charge the battery after every ride even if the battery is only lightly used.

An on-board circuit prevents the battery from over-charging. The battery can achieve between 500 to 700 full charge cycles. As the battery receives more charge cycles, the capacity will become decreased. Charging a partially flat battery is not considered a full charge cycle.

Notice: The battery must be recharged at least once every month. A battery left unused for several months may result in permanent capacity loss.

The battery’s capacity will be temporarily reduced in cold environments. Avoid using the electric bicycle in very hot weather. Store the electric bicycle in a sheltered place.

Battery Safety Information

  • Use only the charger supplied with the bicycle
  • Improper usage can cause explosion or fire
  • Do not short-circuit the battery’s terminals
  • Do not use if the temperature is over 60 C (140 F)
  • Do not disassemble the battery pack
  • Do not submerge the battery in liquid or use in wet areas
  • Do not set flame to the battery
  • Do not expose battery to freezing temperatures for an extended period

Removing the Battery

The battery can be removed from the bike. This is useful for storing the bike or when the bike is being transported.

  • Turn off the bicycle
  • Stand on the non-drive side of the bicycle
  • Locate the Keyhole on top of the battery

  • Insert the key into the bike
  • Turn the key counter clockwise and hold
  • Lift the battery lever
  • Pull the upper portion of the battery towards you
  • The battery will pivot sideways and can be lifted away from the bike

Key Parts of the
Electric Bicycle

About the Lithium ion battery

An electric bicycle is a lot like a normal bicycle. The major difference is the inclusion of a motor which provides a boost when desired. An onboard rechargeable lithium ion battery supplies the motor with electric power. The bicycle can be ridden using both pedal power and battery power at the same time.

Controller

The controller regulates how much power is sent from the battery to the motor.

Throttle

The throttle allows the rider to control the bike’s speed. It sends a signal to the controller telling it how much power to send to the motor.

Battery

Electrical energy is stored in the battery pack. It is composed of many smaller battery cells similar to that of a modern mobile phone.

Charger

The charger plugs into the electrical outlet and is used to pump energy back into the battery pack when it becomes depleted. The more energy that is discharged from the battery pack, the longer it will take to recharge.

Display

The display reads the battery’s voltage. This will give an approximation of the battery’s charge state. The display may have other buttons to control other functions.

Motor

The motor is built into the hub of the rear wheel. When power is sent to the motor, it will began to spin, propelling the bike forward.

Gear Shifter

The gear shifter changes the ratio between the pedals and the rear wheel. It is used to find a more comfortable pedaling cadence under different riding conditions. The low gear is used for pedaling during starts, uphill or loaded riding. The higher gears are use when pedaling downhill or during faster riding.

Brakes

The brakes use friction to slow the bike down. The levers on the handlebars control the braking. The brakes have an electrical switch which cuts the power to the motor at the moment when the brakes are used. This prevents accidental accelerations while braking.

Fuse

The battery has a fuse which is used to prevent excessive amounts of power surging through the wires and damaging the electronics. When the fuse is tripped, it will need to be replaced.

Tire and Inner Tube

The tire is made of rubber and provides traction for your bicycle. The Inner tube, is a rubber tube inside the tire retains the tire’s air.

PSI (Pounds per Square Inch)

The PSI is a measure of air pressure inside the tire. It can be measured with a tire gauge. Pumping more air into the tire increases the PSI and
makes the tire harder. Releasing air from the tire decreases the PSI and makes the tire softer. Both over and under inflating the tire can have negative effects.

Adjusting The Bicycle
For Riding Comfort

  1. Adjusting the seat height
    Pull the seat clamp lever outward to loosen the seat post. Adjust the seat the desired height. The maximum height should not extend beyond minimum extension mark marked on the seat post. Tighten the seat clamp and close the lever to lock in the seat’s height.
  2. Adjusting the seat tilt and distance
    Using a 5 mm Hex wrench, loosen the bolts under the seat. Adjust the seat tilt and seat distance forward or backward. Tighten the bolts securely to lock in your desired position.
  3. Adjusting the handlebar tilt angle
    Use a 6mm Hex wrench to loosen the two screws near the center of the handlebars. Tilt the handlebars to the desired position. Re-tighten the screws securely to lock in the handlebars. Be sure all screws are tightened equally.

Important Safety Information

Basic Bicycle Safety

  • Always wear a helmet.
  • Follow all traffic and safety rules
  • Use a light and wear reflective clothing when riding at night
  • Reduce speed when riding on a wet surface
  • Properly inflate tires
  • Apply the rear brake before using front brake in low traction conditions
  • Do a pre-trip inspection
  • Brake disk rotors can get extremely hot for brief periods after braking

Electric Bicycle Safety

  • For maximum stability, avoid accelerating or braking while turning
  • Avoid riding in extremely wet conditions
  • Do not leave the electric bicycle in the rain
  • Discontinue the use of the electric bicycle if the battery pack is damaged due to crash or a drop
  • Do not disassemble the battery pack or modify the wiring
  • Do not use the charger outdoors in wet conditions
  • Do not ride up or down extremely steep inclines
  • Do not ride off-roads or jump the electric bicycle
  • Always use the kickstand or center stand when not on the bicycle
  • Do not exceed the carrying capacity
  • Do not ride on the sand
  • The motor can get hot, do not touch the body of the motor for at least 2 hours after riding
  • Do not race or taunt other cyclists

In e-biking, as in cycling, the user’s safety is paramount. It’s important to understand that e-bikes tend to be ridden at greater speeds than traditional cycles and are therefore more dangerous. Be sure to understand and follow all local laws & regulations and to have maintenance/repairs done by an authorized American Flyer dealer. Don’t use/ride any American Flyer bikes product in ways unintended by the manufacturer and don’t exceed the weight limit of any product.

Don’t use/ride our product in traffic or any other environment that may present danger until you have built up some familiarity with the product and all installed accessories. Baskets, lights, passenger seats- EVERYTHING!

Use only parts/accessories approved by American Flyer bikes, and have all installation performed by a American Flyer authorized mechanic. Installation of unauthorized parts/ accessories may void the product’s warranty. In addition, Improper installation of any parts/accessories as well as improper performance of maintenance may void the
product’s warranty.

NEVER DISASSEMBLE OR MODIFY ANY ELECTRONIC COMPONENT OF THE BICYCLE. DOING SO IS EXTREMELY DANGEROUS AND MAY RESULT IN DEATH, SERIOUS INJURY, OR DAMAGE TO PROPERTY.

Always wear a helmet, whether the law requires one or not!

At American Flyer Bikes, we take great pride in the quality and durability of our products. We’re confident that you will be impressed as well, and we stand behind all of our products.

Every bike/e-bike we sell is covered by a limited 1-year warranty against manufacturing defects subject to the terms below:

Covered Products

  1. This warranty applies only to products, parts, & components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by American Flyer Bikes/American Flyer Bicycle, LLC. (hereafter, AFB).
  2. This warranty applies only to replacement/repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
  3. This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either:
    1. directly from AFB, or
    2. from an authorized dealer of AFB who in turn purchased or received the bike directly from AFB (e.g., this warranty does not apply to used or second-hand bikes, nor does it apply to pre-owned PRODUCTS).

Warranty Period:

  1. Battery packs are covered under warranty up to 70% capacity for a period of 1 year, or until the cumulative total lifetime battery charging exceeds 1000 times the battery’s initial nominal charge capacity
  2. Other electronic components are covered under warranty for a period of 1 year from the date of purchase
  3. Bicycle frames are covered by a lifetime warranty
  4. For all other PRODUCTS, this warranty expires 1 years from the date the PRODUCTS were delivered to the BUYER,
    unless excluded from warranty or otherwise voided from coverage under warranty

Warranty Exclusions:

The intent of this warranty is to ensure that the BUYER of any new PRODUCTS sold by AFB or any AFB product sold by an authorized AFB dealer will receive a quality product, free of manufacturing flaws. This warranty should not be considered to be an insurance policy against any damage occurring after the products are received, nor as explicit or implicit acceptance by AFB of responsibility for the consequences resulting from the failure of any PRODUCTS, irrespective of whether the failure itself is covered by this warranty. In addition, the following situations are excluded from this warranty or lead to exclusion from this warranty:

  1. Warranty claims not made in accordance with Warranty Claims Process (explained below)
  2. PRODUCTS with technical alterations that have been made without the approval of the manufacturer
  3. PRODUCTS with alterations to or additions to which use incompatible or non-original parts
  4. Damage to or failure of PRODUCTS resulting from weather or ordinary wear and tear
  5. Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after possession of the PRODUCTS has been transferred to the BUYER
  6. PRODUCTS that haven’t been manufactured or sold by AFB
  7. Incidental/consequential damage or injury
  8. PRODUCTS that have been used or transported inappropriately or improperly (e.g., by loading a AFB bike above the maximum weight recommendation)
  9. PRODUCTS with damage resulting from improper maintenance (e.g., storing battery fully discharged over the winter)
  10. Any electrical component that has been opened, altered, partially disassembled, or completely disassembled except by AFB or an authorized AFB dealer.
  11. Any PRODUCTS that have been disassembled in a manner not authorized by AFB or that have had repairs attempted by anyone not authorized by AFB
  12. PRODUCTS that have been damaged due to improper adjustment or worn components
  13. PRODUCTS with damage resulting from an accident
  14. PRODUCTS that have been lent, leased, or rented commercially
  15. Bicycles not registered with AFB by the BUYER within 90 days of delivery/sale
  16. Warranty shall not apply to PRODUCTS and/or situations in accordance with the terms of a specific sale (e.g., scratches and dents to scratch & dent discounted merchandise)
  17. Cleaning of any PRODUCTS
  18. PRODUCTS that were not purchased by BUYER in new condition

Scope of Warranty Service

In case of a warranty claim within the warranty period for a non-excluded situation AFB agrees to: Repair or replace the failed warrantied PRODUCTS with equivalent parts/accessories/components at the discretion of AFB, by AFB, an authorized AFB dealer, or by a third-party with the approval of AFB. Replacement parts may not be identical to those being replaced.

Any additional non-warranty work done concurrently with a warranty repair/replacement will be subject to ordinary parts/labor fees. This includes anything not included by the warranty as well as anything excluded from the warranty.

No service, repair, or parts replacement provided under warranty will extend the original warranty period.

Warranty Claims Process

  1. Register your bike within 30 days of purchase. Other products do not require registration
  2. If you suspect that any part/component is defective, do not attempt to repair or replace it yourself or to have it repaired or replaced before contacting AFB— doing so may invalidate your warranty and may cause additional damage, not necessarily limited to the PRODUCTS in question, and may also create the risk of injury.
  3. Contact any authorized AFB dealer (a list can be found at http://www.AmericanFlyerBicycle.com/store-locator/)
  4. We will work with the service center to make plans for inspection and any warranty repairs, and we will request a copy of your receipt at this time, if necessary.

Severability

The invalidity or unenforceability of any provisions of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement, which shall remain in full force and effect. Any provision of this agreement deemed to be invalid or unenforceable shall be interpreted, unless prohibited by law, in accordance with the provision’s intent and in consideration of applicable laws and corresponding industry standards.

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